terms of serviceTerms of Service

Article 1 The range and change of these Terms and Terms
  1. These Terms shall apply to all users defined in Article 3.
  2. CINQUE STELLE Co., Ltd. shall be able to add, delete and change the contents of these Terms without notice.
  3. All users shall check the contents of these agreements when using the services specified in Article 2 (hereinafter referred to as "this service"), and Cinque Stell Co. I think it was something you did.
Article 2 Services provided
  1. The services provided by CINQUE STELLE Co., Ltd. are the services listed in the following items.
    1. Product sales service
    2. Information provision service
    3. Various services associated with No. 1 to 2
    4. Various services provided by CINQUE STELLE in the future
  2. CINQUE STELLE Co., Ltd. shall be able to add, delete and change the contents of the services specified in each item of the preceding paragraph.
Article 3 User definition

"User" refers to the user of this agreement and this service.

Article 4 Conclusion of a sales contract

"User" refers to the user of this agreement and this service.

  1. The sales contract between the user and Cinque Stelle Co., Ltd. shall be established at the time specified in the following items.
    1. In the case of an order from an online shop, CINQUE STELLE Co., Ltd. received order information from users.
    2. In the case of orders other than online shops, Cinque Stelle Co., Ltd. accepted your order.
  2. The application for a minor product purchase shall be regarded as being responsible for parents.
  3. After the sales agreement was concluded, Cinque Stellle Co., Ltd., based on the payment method specified in Article 6, Paragraph 1 specified by the user, based on the sales contract with the user and the Cinque Stelle Co., Ltd. (hereinafter, "Fund". "Can be claimed to the user.
Article 5 Cancellation of the contract
  1. CINQUE STELLE Co., Ltd. shall be able to cancel the contract after the sales contract is concluded.
    1. If there is no stock of the ordered product and the arrival schedule after that is undecided.
    2. If the product is damaged, failure, etc., there is no stock, and the arrival schedule is undecided.
    3. When the product is unable to supply, such as discontinuation of manufacturing at the manufacturer or supplier.
    4. If you cannot deliver the product due to unknown notification or long -term absence.
    5. If the user does not pay the price within the specified period.
    6. If a credit card company specified by a user has been notified of a default card.
    7. When it is impossible to deliver the product due to other reasons.
  2. Regardless of the provisions of the preceding paragraph, if there is an improper or inappropriate act regarding the use of the Service, Cinque Stelle Co., Ltd. shall cancel or cancel the sales contract or take other appropriate measures.
Article 6 Price
  1. The price of each product is specified on the product details page, and the delivery fee is specified on the help of the help and shipping fee.
  2. The displayed product price and shipping fee include consumption tax.
  3. The delivery fee specified on the "Delivery / Shipping cost" page is the price based on the delivery method specified in Article 8, Paragraph 1.
  4. CINQUE STELLE Co., Ltd. shall be able to change the product price and shipping fee without notice to users. Even if the product price or shipping fee is changed after the sales contract is established, the user shall pay the price at the time of the sales contract, and claim a difference from Cinque Stell Co., Ltd. or to the user to users. The difference will not be refunded.
Article 7 Payment
  1. Users can select the payment method specified in the following items when purchasing the product.
    1. Online (credit) payment
    2. Cash on delivery * Delivery to domestic only
  2. CINQUE STELLE Co., Ltd. shall be able to add and delete the payment method specified in each item of the preceding paragraph.
  3. If a credit card company designated by a user has contacted you to default cards, Cinque Stelle Co., Ltd. will request users to pay for other payment methods.
Article 8 Product delivery
  1. Basically, all orders will be delivered by the route service specified by CINQUE STELLE Co., Ltd. Route service operators shall select at the discretion of CINQUE STELLE Co., Ltd., taking into account the size, weight, properties, etc. of the product.
  2. Due to issues such as the size, weight, nature, delivery route, etc., it will be a delivery fee other than the route flights such as charter flights depending on the user's wishes, and will be delivered other than the charter flights. If more expensive delivery costs are incurred, CINQUE STELLE will be able to claim the difference in shipping fees.
  3. Users can change the delivery destination of the product at the time of order by contacting CINQUE STELLE Co., Ltd. to CINQUE STELLE Co., Ltd. will do. Cinque Stellle Co., Ltd. shall not be obliged to respond to the user's wishes if the user receives a change in the product delivery destination after the start of the product shipping arrangement, and the user changes the product delivery destination at his own risk and cost. I will do it.
  4. Users shall order once per delivery destination when delivering products to multiple delivery destinations. In addition, the user may order multiple products at a time for one delivery destination, and after ordering, cannot request Cinque Stellle Co., Ltd. to multiple delivery destinations.
  5. Users can designate products other than their own residence. If the user does not receive the product himself, the delivery destination or the recipient shall be informed in advance that the product will be delivered from CINQUE STELLE Co., Ltd., and the product will be to Cinque Stele Co., Ltd. It shall not be returned. If the product is returned to CINQUE STELLE Co., Ltd., such as refusal to receive, long -term absence, etc., the product will not be refunded, and the product will not be refunded. I will do it. If the product is delivered again at a later date, the user shall pay the actual cost of the delivery fee at the time of returning to CINQUE STELLE Co., Ltd., and the tax or commission incurred.
  6. Unless you have notified the product in the campaign of CINQUE STELLE Co., Ltd., etc., you will not be able to request Cinque Stellle Co., Ltd. to provide those services, unless you have notified the product to the product.
  7. The period until the product is delivered and delivered to the user is the period specified in the following items, except in the case specified in the next section.
    1. Usually about 2-9 days after ordering
    2. About 2 weeks before delivery when delivering international delivery to abroad
  8. The period to deliver the product may be extended for the period specified in the preceding paragraph, depending on the reason specified in the following items.
    1. If Saturdays, Sundays, holidays and our holidays overlap, and you cannot ship the product.
    2. If the shipment amount of the manufacturer or the supplier is large and the amount of other work is large, and the product cannot be shipped as scheduled.
    3. When the delivery is delayed due to the circumstances of the delivery company after shipping the product.
  9. Because the user is absent on the delivery date, the route service worker takes it home without delivery of the product, and if the "absent notice" is left, the user himself contacts the route company himself and arranges redelivery. Is to do.
  10. CINQUE STELLE Co., Ltd. shall not be liable for any direct or indirect damage of the user due to delayed product delivery to users due to the delay of the user for other reasons.
  11. Products will be delivered only in Japan and in the country/region that can be delivered.
Article 9 Relocation of ownership
  1. The ownership of the product shall be relocated from Cinque Stellle Co., Ltd. to the user at the time of receiving the ordered product by the user or the user.
  2. If you select a credit card payment, you may be reserved to your credit card company for your own order of ordering your order, according to the Credit Card Company's membership agreements.
Article 10 Return / Exchange
  1. The user shall not be able to change to all orders, change to other products, change, or replace products due to user reasons after the sales contract is enacted.
  2. After the arrival of the product, the user shall confirm whether it is damaged without delay.
  3. In the unlikely event that the product is damaged, defect, or different, the details shall be contacted to Cinque Stelle Co., Ltd. within 7 days after the product arrives.
    In this case, the user shall keep the product in the packing state at the time of delivery. If you contact us within the period, if the product damage, defects, different products, etc. are recognized by Cinque Stelle Co., Ltd., repair or replacement shall be performed at CINQUE STELLE Co., Ltd. 。 However, if you can not replace the sold out, discontinued products, or limited items, or if you cannot repair it, you will refund the product price.
Article 10 Return / Exchange
  1. The user shall not be able to change to all orders, change to other products, change, or replace products due to user reasons after the sales contract is enacted.
  2. After the arrival of the product, the user shall confirm whether it is damaged without delay.
  3. In the unlikely event that the product is damaged, defect, or different, the details shall be contacted to Cinque Stelle Co., Ltd. within 7 days after the product arrives.
    In this case, the user shall keep the product in the packing state at the time of delivery. If you contact us within the period, if the product damage, defects, different products, etc. are recognized by Cinque Stelle Co., Ltd., repair or replacement shall be performed at CINQUE STELLE Co., Ltd. 。 However, if you can not replace the sold out, discontinued products, or limited items, or if you cannot repair it, you will refund the product price.
Article 11 Handling of personal information

CINQUE STELLE Co., Ltd. shall handle user personal information based on the "Privacy Policy" separately stipulated.

Article 12 Copyright, etc.

Documents, videos, audio, and other works provided by CINQUE STELLE Co., Ltd. are protected by copyright law, other laws and international treaties. It is prohibited to use or modify or modify some or all of these without permission, and use it for reprinting, diversion, transmission, screening, etc. In addition, we do not allow the content of the content to deform, change, or modify the content.

The user cannot use or publish any information, such as copyrighted works provided through Cinque Stele Co., Ltd., without obtaining the consent of the right holder. I will do it. In the event that a problem with intellectual property rights such as copyright occurs in violation of the provisions of this Article, the user will solve the problem in his own expenses and responsibility, and what is the nuisance or damage to CINQUE STELLE Co., Ltd. Do not give.

Article 13 Prohibited matters

The user shall not perform the acts specified in the following items.

  1. Crime, acts against public order and morals, other acts that violate laws, or that act.
  2. The operation of CINQUE STELLE Co., Ltd., an act that hinders sales, or an act of it.
  3. Cinque Stelle Co., Ltd. or a third -party act, annoying, disadvantage or damage, or an act of it.
  4. An act of using this service by illegally using a third party's personal information or false information.
  5. This agreement and a certain act of violating the "Membership Terms" specified by CINQUE STELLE Co., Ltd.
  6. In addition, Cinque Stelle Co., Ltd. determines that it is inappropriate.
Article 14 Other disclaimer
  1. CINQUE STELLE Co., Ltd. shall be able to freely change, delete or add the configuration, content, web pages, and others, and have no obligation to return to the state before being changed, deleted, or added at the request of the user. will do. The same is true for all EC systems such as programs and databases.
  2. Users will prepare for the preparation and installation of computer equipment and communication equipment necessary to use this service, communication charges such as telephone / fax fee, Internet connection fee, line usage fee, etc. required for using this service. , Personal expenses and all other expenses shall be borne.
  3. Cinque Stell Co., Ltd., if the user data is lost or cannot be read due to failures and troubles of computer equipment, communication equipment, etc. of CINQUE STELLE Co., Ltd. to provide this service. It is possible to cancel or cancel the sales contract unconditionally without a notification notification.
  4. If the user uses the Services to other users or third parties, the user will solve it at his own responsibility and expense, and to Cinque Stellle Co., Ltd. It shall not give any nuisance or damage.
  5. CINQUE STELLE Co., Ltd. shall not be liable for any damages caused by the user cannot use this service.
  6. CINQUE STELLE Co., Ltd. shall not be liable for any damage, loss, or disadvantages caused by the use of this service in any case, regardless of legal claims.
  7. CINQUE STELLE Co., Ltd. shall be exempted by the user registered in NECII Circular Co., Ltd. or processed office work in accordance with the content transmitted to Cinque Stell.
Article 15 Others
  1. For the establishment, effect, fulfillment and interpretation of these Terms, the Japanese law shall be a compliant law.
  2. In the event that a problem that cannot be solved by these Terms arises for the use of this service, the user and Cinque Stelle Co., Ltd. shall discuss in good faith and solve this.
  3. In the event of a lawsuit regarding the use of this service, the Tokyo Simple Court or the Tokyo District Court shall be the exclusive jurisdiction court of the first instance regardless of the amount of the complaint.

Supplementary Provisions: July 1, 2021