Notation based on the Specified Commercial Transactions LawTrade Law

Dealer
CINQUE STELLE Co., Ltd.
Operation manager name
River Oresodes
address
〒107-0062
5-4-31 Minami-Aoyama, Minato-ku, Tokyo Nikka Whiskey Building 1F
Sales business telephone number
03-6721-0963
Customer center
phone number
06-4708-5275
email address
shops@cinquestellejapan.com
URL
https://cinquestellejapan.com/
Selling price
Product price (body price+consumption tax)
* Please see the product details page for the price of individual products.
Other than product price
Required fare
Separately from the selling price, there may be delivery fees, cash on delivery fees, and transfer fees.
  • Accessories such as cats compatible masks and shoelaces are free shipping from purchases of 2,000 yen or more including tax.* If it is less than 2,000 yen, a flat 385 yen will be charged separately.
  • If the purchase price is less than 30,000 yen for shipping to Hokkaido, Okinawa and remote islands, a uniform 1,500 yen will be charged separately.
Payment method ・
Payment deadline
Credit card payment
VISA, Master, JCB, American Express are available. Payment can be selected only for lump -sum payments. The closing date and withdrawal date vary depending on the credit card company. Please pay when purchasing the product.

・ If the name of the orderer is different, the order is different, we will not accept the order.
The "name, address, telephone number, date of birth" of the person must be approved, and all must match.
* If you change your address, please notify the card company as soon as possible.

・ It may take some time to ship and order by confirming with a credit company. Please note.

・ Credit card issued overseas may not be available.
* In the case of overseas issued cards, it may take a considerable amount of time for confirmation or cancel.

Wallet payment
Google Pay, Apple Pay, Shop Pay, Amazon Pay, Rakuten Pay , PayPay , PayPal
Bank transfer
Please transfer the product price to the designated account within 5 business days including the order date. Please note that the transfer fee will be borne by the customer.
If a certain period has passed from the due date without being transferred, your order will be automatically canceled.
Cash on delivery
The following fees will be charged.
  • If 0 yen to less than 100,000 yen: 330 yen
  • If the above amount is less than 30,000 yen: 440 yen
  • If the above amount is less than 100,000 yen: 660 yen
  • If the above amount is less than 30,000 yen: 1100 yen
Please pay at the time of the product.* Notes on cash on delivery payment
Please be sure to take the product you send at the responsibility of the customer.
If you are refused to receive (declining receipt) for a good reason or if you do not contact us, the product will be returned to us and will be canceled by refusal (refusal to receive), and in the future. We will refuse the order by cash on delivery, and if you judge that it is malicious, we will charge the actual expenses for the regular fare and cash on delivery fee. After ordering, we cannot accept cancellations after shipping.
Bank transfer
Please transfer the product price to the designated account within 5 business days including the order date. Please note that the transfer fee will be borne by the customer.
  • Financial institution name: Rakuten Bank
  • Branch name: Third Sales Branch
  • Branch number: 253
  • By account type: Normal
  • Account number: 7104603
  • Account name: C) Cink Estellle
Product delivery time
Cash on delivery: After confirming the order, ship within 3 business days (weekday business days)
Bank transfer: Shipped within 3 business days after payment is confirmed (weekday business days)
About return / exchange
A shopping guide"About return / exchange"Please confirm.